Maybe I should have a new tag reserved only for social workers, I’m starting to feel like “so-called experts” doesn’t cover in the slightest the underlying prejudice and superiority towards the families they are involved with.
As a family about to get more involved with social services – I’m going to instruct my key worker help me apply to them for respite care – I wish I had a better impression of social workers.
I’ll illustrate my own personal prejudice with a continuation of a previous story:
Remember this visit? The one a couple of months ago when social workers came to my flat, completely ignored my husband and proceeded to tell me how I needed to clean more?
Those same social workers asked for another appointment a few weeks ago. They wanted the engineer to adjust totally unadjustable, fixed parts of the chair. So, you know, a worthwhile appointment for everyone.
I showed up. The engineer showed up. Where were they?
The next day I received a voicemail message. It was one of the social workers. She was outside my old address – even though I’d given her the new address at that first meeting. She said the engineer hadn’t given her enough time to reschedule the appointment and so she missed me. She showed up a day late, at the wrong address and was wondering why I wasn’t there to let her in.
Two days ago, she called me again. “I was calling about the last appointment? The engineer did not inform me in time about the it. I was wondering when a good time would be to come and see about the chair.”
“Actually, you’re wrong,” I said, bluntly.
“Wha-” her voice turning an unattractive nasal quality.
“You did show up to the appointment. But, you showed up a day late at the wrong address.”
“No, no I didn’t.”
“Yes, yes you did. I have you on a voicemail, calling me from my old address on a day when you didn’t have an appointment and just assumed I would let you into my house. The engineer showed up at the right house, on the right day. You messed up.”
“No, no. That wasn’t me.”
I love that. Irresponsible. Shirking the blame on to someone else. And, a liar to boot. I continued, “Well, either you or one of your colleagues did. I’ve known that engineer for over a year now. He has never missed an appointment. In fact, it is not unusual for him to chase me up about them, so I find it very hard to believe that he was the irresponsible one in this case. Especially, as he showed up.”
She was unapologetic. But, why should she apologize? Isn’t she perfectly within her rights to show up unannounced at someone’s house and expect they will let her in without an appointment, and when they don’t, blame someone else?
I’m trying to figure out what the best way is to complain about this – and any suggestions for people in the know in regards to social services are welcome to contribute ideas.
The engineer is one of those gruff, repairmen types. It is always clear that he and the social workers rub each other the wrong way. That only makes me like him more. Because, unlike them, he treats May and I with respect. He is always making little cooing noises at May, is never late and has conversations with me about the chair, instead of imposing his will.
Good luck to the social workers if they try to blame this on him. I don’t like their attitude of entitled superiority – perhaps they see the families they work for as a lower class or uneducated or socially inept. I am none of these things. According to their job description, they are work for us, not the other way around. I will back him all the way.
I read an even worse story this week: Maggie’s parents over at Maggie and Alice have chair despair. What is the difficulty with just doing your job professionally? Show up to your appointments. Order essential equipment. It really is that simple.
Read more from me about my pregnancy on BabyCenter or via Twitter @MamaLewis1.
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